How to Get Others to See You the Way You See Yourself
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Each of us has a narrative we’re peddling about ourselves, an image we think we present to the world: he’s gracious and funny; she’s tough but fair. But does this story line up with how other people see us? According to a psychologist who’s just written a book about the mechanics of being misunderstood, the answer is—probably not. But there’s a fix for that.
According to Heidi Grant Halvorson, a psychologist whose book No One Understands You and What to Do About It just strolled into the world looking savvy, we are all actually quite terrible at understanding where other people are coming from, what they’re really like, who they really are, what they even mean. We are also equally terrible at presenting ourselves as we imagine ourselves to be. In an excerpt from her book over at Harvard Business Review, Halvorson drills down why our interactions with fellow humans can be so fraught in spite of our best intentions and carefully cultivated visages. Halvorson writes:
The uncomfortable truth is that most of us don’t come across the way we intend. We can’t see ourselves truly objectively, and neither can anyone else. Human beings have a strong tendency to distort other people’s feedback to fit their own views. We know this intellectually, and yet we rarely seem to recognize it as it’s happening.
For example, you likely think of yourself as inherently trustworthy, good and honest—but what others see may be quite different. We offend people inadvertently all the time. We make the wrong jokes, butt in at the wrong moment, blather on when we think we are good listeners, reveal nothing when we think we are forthcoming and transparent. Our worst impulses get the better of us and we act out strange, complicated contradictions and neuroses all the time. It’s a wonder anyone can stand us.
Take me, for example. Sometimes when I’m around someone whose company I truly enjoy I will just make fun of them instead of complimenting them. Like an asshole. When I actually like them as a person. And I can’t make it stop? I’m doing the opposite of the thing I really feel inside and hoping somehow it comes across as lightheartedly provocative and fun, and not, you know, like something an asshole would do.
Then, when someone—gasp—concludes that being sort of a dick is part of my MO, I feel a little bit hurt because, hey, I’m really nice! And joshin’ around is just what I do to convey liking someone, remember?! Oh, maybe I never clarified that.
And of course, while I perceive myself as uniquely complex in this regard, Halvorson knows that I am basically up to 1000% unoriginal human business. She writes:
If you have ever felt yourself underestimated or misjudged, if you have stepped on toes without meaning to and been called to task for it, if you have wanted to cry out “That’s not fair!” when false and hurtful assumptions have been made about you, I’m here to tell you that you are right. The way we see one another is far from fair. In fact, much of this process of perceiving other people isn’t even rational. It is biased, incomplete, and inflexible. It is also largely (but not entirely) automatic.
But the good news here, Halvorson argues, is that in spite of all this human folly of perception, we can be known. We can show the world a version of ourselves that is like the version we actually inhabit inside. We can learn to do this by looking at people who are good at being “on message” with their “personal brand,” so to speak, and doing what they do. Halvorson:
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