Welcome back to Behind Closed Ovens, where we take a look at the best and strangest stories from inside the food industry. This week we’ve got stories about restaurant employees who completely lost it (including one from a customer’s perspective, a first for this website). As always, these are real e-mails from real readers.
At my coffee shop/bakery, we had this coworker that no one could stand. He was a serious close talker (you know, the people who have to be an inch or less away from your face when they talk to you) and he was ALWAYS talking to people. We think he was part shark, except sharks die if they stop swimming, and this guy would die if he stopped talking.
So Emily, our baker, was making muffins one day in the kitchen, when the close talking shark coworker comes in the back with a coffee can. He grabs a ziploc bag, dumps the contents of the coffee can into the bag, and starts looking for something else. He then goes up to Emily, gets right in her face, and says, “do we have any rubber bands? These are my great aunt’s ashes and I don’t want them to blow away so I really want a rubber band for the plastic bag.” Emily is appalled, tells him that a KITCHEN is no place to be bringing his great aunt’s ashes, and shoos him out (I’m imagining this 1950’s mother style, with a wooden spoon when her kids come in all muddy).
She dumped out the muffin batter she had been working on and sterilized the kitchen before starting again.
The close-talking shark was fired shortly after.
Mel Mulcahey:
So I was travelling with a couple of mates through Europe, and one night in Lisbon, we head out to a fairly standard local restaurant. As we sat down, a plate of bread, olive oil and another dish (long since forgotten) were placed on our table. Being from Australia, we think “cool — complimentary bread pre-meal.” We eat the bread as we peruse the menu and order. The second we pick up the last piece of bread on the plate, another full plate is brought to our table — the speed of which raised our eyebrows slightly, mostly because everything else we ordered took a fair while to arrive. Before we started on the 2nd plate of bread, our waiter came over and we had the following exchange:
Me: “Hey, so is the extra bread free or will you charge us for it?”
Waiter: “Free? No no no no…how could it be free?”
Me: “Oh, right – well, maybe you should let people know they’ll be charged before placing it on their table.”
Waiter: “In your country, the bread is free?”
Me: “If it’s on the table when you arrive and if it’s automatically refilled, yeah.”
Waiter, *angrily*: “Well, maybe I will come to your country then. And eat all of your bread!”
With that, he stormed off in a huff and we didn’t see him again for the rest of the night.
Brittney Schaap:
So the summer after my freshman year of college, I was waitressing at a local restaurant that was owned by a husband and wife. It was your usual fish fry place with a bar in the front and a patio. It was my last day (college was starting up again), and the owner (Bob) was drinking on the patio with some regular customer who were also family friends. One of the customers got my attention and asked me in a hushed voice to bring him some food. Bob then proceeded to yell, “I want hash browns. I don’t give a shit that it’s dinner, I want hash browns. Tell [the cook] that if he doesn’t do it he’s fired.” So I rush back to the kitchen and get him his hash browns.
The night progresses and Bob continues to drink. About an hour before my shift was over, he was at the bar and apparently decided to take his pants off (boxers still on) and walk through the dining room (which was full of customers). I told the hostess to call his wife and tell her to come immediately. Bob tried hitting on the other waitresses (all under 18, by the way) so I would physically put myself between him and them in a vain effort to protect them from his grossness.
It was when he was in the bar area, trying to get money out of the register to put into the jukebox, that his wife Laura finally showed up. Their conversation went something like this:
Laura: Robert, you need to leave with me right now.
Bob: You need to shut the hell up. This is my restaurant!
Laura: This is my restaurant, too, and if you don’t leave right now, I’m calling the cops and they can haul your ass out of here.
Bob put on his pants, left with Laura, and everyone’s meals were comped for having to witness this craziness. And, fortunately, that was my last day.
Kinja user Everything is Shiny:
We work at a small coffee shop where most of the employees are friends and get along crazy well. We always WANT to get along with new people, but there are always some who just don’t fit.
One such employee we’ll call Mike. For some background, I came in once to see Mike on his hands and knees with a toothbrush scrubbing our (finished) wood floor. He said the floor was his “pet project” because “floors aren’t respected.”
Anyway, my friend Scott was opening with Mike one morning. Scott comes in, and even though Mike got there first, all the lights are off. Scott goes into the kitchen and just sees one tiny light on (it’s 5:30 in the middle of the winter. It’s fucking dark outside, and like most kitchens, ours has no windows). He sees Mike sitting there, sharpening knives in near darkness. Repeatedly. Without pausing to acknowledge Scott, who by this point is officially freaked out. Eventually, Scott says “hey Mike, something wrong?” to which Mike murmurs back, without looking up, “sometimes I like to turn all the lights off and pretend no one else is here at all.” While still sharpening the knives. Scott just said, “okay buddy, well I’m here now, so I’m gonna go ahead and turn on a light.”
Mike did not last very long.
For those wondering why I finally broke my rule and told a story about a crazy server from a customer’s perspective: because I finally got a story that was actually interesting rather than “I asked for no mayo on my sandwich, and when it came, it had mayo!!!!!!111!!!one”
Do you have a crazy restaurant story you’d like to see appear in Behind Closed Ovens? Please e-mail [email protected] with “Behind Closed Ovens” in the subject line (or you can find me on Twitter @EyePatchGuy). Submissions are always welcome!
Image via Brent Hofacker/Shutterstock.