SoCal Del Taco Accidentally Charges Customers Thousands
In DepthA Southern California Del Taco is in a bit of hot water after a credit card glitch accidentally caused several customers to be charged thousands of dollars for their meals.
About 150 customers were mistakenly charged absurd amounts of money late last week at one specific Del Taco location in Santa Paula, CA, about 65 miles North of Los Angeles. The source of the problem is still unknown, but it seems to have manifested as an error in marking the decimal place in processing transactions (I think, and that’s as technical as I’m ever willing to get about anything, ever). The company, along with the credit-card processor, is scrambling to fix the issue, apologizing profusely to customers and assuring everyone that their charges will be reversed as soon as humanly possible.